"I am responsible for staff to be happy
in their employ, plus I have various duties including running
the company in a good manner, accounts work and general day
to day running of the business."
Previous roles: I owned and
ran a children’s private day nursery responsible for
50 children a day. A complete change into this field.
What HDC means to Hazel: Quality
and loyalty to both customers and employees. A company we hope you
feel you can rely on for our best service. I enjoy working for our
company very much.
Hobbies: Gardening when I have
the time, dining out with friends and family, music and TV.
Dean Underwood, Managing Director
HDC start: 1997
"I am the sorter of all problems that
can't be solved by anybody else, alongside customer sales."
Previous roles: I've
owned previous technology related companies.
What HDC means to Dean: Practised, proficient and prudent.
Hobbies: The only hobby I am allowed
is playing five-a-side football! I do have two young children and
spend 10-12 hours a day at work. I do however go to gymnastics,
dancing, swimming, drama and McDonald's every Saturday, with
the girls (as Mummy's at work).
Mary Cowing, Packing Supervisor
HDC Start: November 1997
"My responsibilities include packing
DVD's, jewel cases, plastic wallets, software boxes, shrink
wrapping, quality control and supervising our automated machines."
Previous roles: I have worked
for TIB PLC for 7 years as a Team Leader for the Packing Department.
What HDC means to Mary: A good
family business.
Hobbies: Playing golf, socialising
with friends and reading.
Diane Parker, Packing Supervisor
HDC Start: May 1998
"My responsibilities also include packing
DVD's, jewel cases, plastic wallets, software boxes, shrink
wrapping, quality control and supervising our automated machines."
Previous roles: Duping floppy
disks.
What HDC means to Diane: A family
to all of us.
Hobbies: Any sport, walking (seaside, parks etc), going out and socialising with friends and family.
Khalid Mahmood, Production Manager
HDC start: February 1999.
"My supervising production duties include
daily dispatches, quotes for carriages, daily stock takes,
supervising the Duplication department plus any maintenance
for our machines."
Previous roles: I worked at TIB PLC for 10 years
as a Duplication Supervisor.
HDC means to Khalid: Challenging,
team spirit and enjoyable.
Hobbies: Watching and playing
football, climbing, trekking and playing golf.
Shaun Vickers, Duplication Operator
HDC Start: June 1999
"I primarily operate HDC's print, burn and lacquer machines,
plus other duties including checking deliveries."
Previous roles: Duping floppy disks.
HDC means to Shaun:Good friendly company.
Hobbies: Reading, watching TV, listening to music
and socialising with friends.
Sue Crowther, Account Manager
HDC start: July 2001
"As an Account Manager, my responsibilities
are sales and project management."
Previous roles: My previous
roles included Sales/Accounts Management for a large haulier
and freight company, plus I worked in Sales for TIB PLC (CD/DVD
manufacturing).
What HDC means to Sue: Committed,
friendly and trustworthy.
Hobbies: Going to the gym, my friends,
socialising and dreaming of other places!
Emma Roberts, Production Manager
HDC start: January 2002
"My role is to ensure all jobs run smoothly,
efficiently and to specified deadlines."
Previous roles: Manager's
Assistant at Natwest Corporate Bank.
What HDC means to Emma: A fantastic
team.
Hobbies: My spare time usually involves friends and pubs, however I'm also a member of a gym when I have the time.
Lisa Atkinson, Production Assistant
HDC Start: April 2004
"I assist Emma by processing all our
incoming and outgoing jobs, dealing with queries from the
Account Managers and archiving duties."
Previous roles: My last job
before HDC was working as a receptionist in The Express (by
Holiday Inn) which was a very 'customer service' based role.
What HDC means to Lisa: Professional,
hardworking, friends.
Hobbies: I like keeping fit, going
out with friends and what everyone woman likes……shopping!
Paula Zadorozny, Financial Director
HDC start: November 2004
"As Financial Director, I preparing the
monthly management accounts, daily cash management, preparing
budgets, VAT returns, processing payroll, reconciling balance
sheet accounts, reconciling supplier accounts, approving customer
credit applications, supervise Carrie and deal with any problems
with our accounting software."
Previous roles: I've worked in accountancy practices for 10 years before moving into industry two years ago.
What HDC means to Paula: Team spirit,
customer satisfaction is a priority, challenging and rewarding.
Hobbies: Snowboarding, skiing,
running, learning to play golf, and socialising.
Carrie Winfield, Accounts Assistant
HDC start: December 2004
"I am responsible for sales invoices,
entering purchase invoices, credit control, chasing debt-sending
letters, calling customers, credit checks, banking of customer
cheques and general office duties."
Previous roles: I've worked for a chartered accountant for two and a half years doing book keeping and similar duties to what I do now.
What HDC means to Carrie: Challenging,
enjoyable, and teamwork.
Hobbies: I have a 5-year old son who I love spending my time with, going on holiday, studying my child psychology degree and travelling to Bridlington caravaning!
Karl Hallam, Graphics Studio Manager
HDC start: May 2006
"My responsibilities involve ensuring the studio runs smoothly, customer
artwork pre-press and proofing, IT support, web development, and marketing."
Previous roles: I previously
worked for Capita, an outsourcing company who deal with Abbey
Home Insurance. I had a variety of roles from advisor, senior
advisor to complaints manager. I was with the company for
5 years, during which I studied Product Design at Huddersfield
University.
What HDC means to Karl: An avant-garde
company which is dedicated to its customer base and staff. A really
relaxed, friendly and receptive place to work, which helps get the
creative juices flowing.
Hobbies: Hanging out with friends,
eating out, music and karaoke after several beers, cinema, snowboarding,
running, gardening (sad, I know!).
Emma Steward, Account Manager
HDC start: May 2006
"I manage HDC customer accounts and look
after customers needs from start to finish, always trying
to be as helpful as possible."
Previous roles: I previously
worked for a large card company as a studio assistant. In
this role I had to have a keen eye for detail, and a high
standard before sending the job out.
What HDC means to Emma: Warm friendly
people to work with.
Hobbies: Gym, white wine, and my
cats
Helen Roberts, Receptionist
HDC start: August 2006
"I am the company receptionist and I also help the Sales Managers with their administration."
Previous roles: I previously worked at Schofield Sweeney Solicitors where I was receptionist / administrator, prior to that I was a facilities co-ordinator for the NHS for 5 years.
What HDC means to Helen : A friendly & enjoyable place of work.
Hobbies: I am a weekend bar maid but I like to go out with friends when I have the time and I love Theme Parks!
Keith Williams , Account Manager
HDC start: Jan 2007
"I manage HDC's accounts, following jobs
from start to finish and building working relationships with
my customers".
Previous roles: Various industrial sales roles throughout the North of England.
What HDC means to Keith : Crazy but dedicated people.
Hobbies: Golf, gardening (Mother Earth and all that), supporting my local amateur rugby league team.
Gavin Williams , Account Manager
HDC start: Feb 2007
"I also manage HDC's accounts, maintaining a working relationship with our customers. This involves sales and project management".
What HDC means to Gavin : Team spirit, enjoyable, friendly .
Hobbies: Hanging around with my friends, eating out, music, football, chilling out, ordering and eating Subway sanwiches mmmmmmm.
Kate Powney, Admin Executive
HDC start: April 2007
"I put sales orders on the system, send out order confirmations and estimated
delivery dates to customers, obtaining information from production to answer
customers queries and filing."
Previous roles: I
worked in the VAT registration unit for HM Revenue & Customs for 4 years in
an administrative/customer service based role before moving up
north.
What HDC means to Kate : A friendly and enjoyable place to work.
Hobbies: Shopping, eating out, traveling and meeting up with family and friends
back in Wolverhampton
John Boyle , Account Manager
HDC start: Oct 2007
"Overseeing existing customer's projects and bringing new customers and business to HDC."
Previous roles: Worked for TIB Plc before joining HDC in 1997. Left at the end of 2003 to work for a Print Manufacturer and rejoined late 2007.
.
What HDC means to John : Glad to rejoin a great team.
Hobbies: Coaching football and watching cookery programmes.
Sue Ineson, Graphic Designer
HDC start: March 2008
"Customer artwork and proofing, contact with the customer to ensure the finished product meets their requirements"
Previous roles: Degree in Product Design 2005, managerial retail position.
.
What HDC means to Sue : Everyone works to achieve the same goal - customer satisfaction! Love the relaxed but professional atmosphere.
Hobbies: I enjoy card making and photography. I've just bought my first house with Chrispy noodle (my fiance) so am enjoying decorating etc.
